POLICIES & FAQ
Veteran HempCo engages in wholesale distribution of CBD products on behalf of several major industrial hemp farms across the United States. We specialize in identifying farms with some of highest quality, phytocannabinoid rich products, grown right in America. Many of our buyers have been pharmaceutical grade laboratories requiring medical grade consistency which the farms we work with at VHC have been able to consistently supply.
We work directly with our farms to negotiate the best prices and can work with any client on large or recurring orders to secure the best deal possible. If there’s a specific product or phytocannabinoid makeup you’re looking for, please reach out and let us see if we can find it for you! Also, we love to help new farms, processors or manufacturers creating quality products gain access to our quality distribution and secure transportation opportunities.
Veteran HempCo will not use any client information outside the specific purpose for which it was provided and will never exchange, sell or transfer client / buyer information with any outside agencies or mailing list groups. Client’s may receive promotional material from VHC which will have instructions on how to unsubscribe.
All information provided by the buyer or collected through online tools via the VHC website, will be kept confidential using industry best practices and standards provided through our online e-commerce partner. These practices ensure no data from the buyer is ever accessed, abused, sold, altered, destroyed or otherwise tampered with.
These statements and any other statements made by Veteran HempCo, LLC (“VHC”), have not been evaluated by the Food and Drug Administration (“FDA”) and are not intended to diagnose, treat, cure or prevent any diseases. Please consult your physician before beginning any new treatment plans or adding dietary supplements.
VHC is not responsible for the improper use of any products. You must be 18 years or older to visit veteranhempco.com and/or purchase ANY VHC products. This website is intended to provide only general information pertaining to the products sold within and should not be construed as medical advice or instruction.
REFUNDS & RETURNS
All product sales through Veteran HempCo must be paid for in full before shipment and all sales are final. There will be no returns and no refunds through Veteran HempCo. All products are tested with industry best practices by trained professionals and certified before shipment to ensure quality.
Any damage or loss during delivery or transportation is due in full to the delivering party and Veteran HempCo CANNOT be held liable for any discrepancies with the delivered product. However, Veteran HempCo stands by its products and will work with its clients to understand where a potential discrepancy occurred and will always refer clients to its Secure Transporter to ensure deliveries.
At this time, VHC only ships within the United States using traditional shipping methods such as USPS, UPS and/or FEDEX for smaller orders and a Secure Transport Company for all major purchases as outlined below. VHC can ship most products within 2-4 business days depending on size of purchase – all large orders should be called in to guarantee fullfilment and best pricing.
All major orders are advised to be placed through a call verse the online ordering platform to ensure sufficient inventory at the time. All orders between $100,000 and $500,000 in value will require the buyer to either purchase Secure Transportation through VHC’s approved vendor or sign an additional waiver of liability, further releasing any claims to a product guarantee. All orders over $500,000 in value will receive their initial delivery free of charge and an agreeable transportation schedule and fee structure will be arranged for any recurring orders.